Terms of Service

Agreement & parties

These terms are between Archi Systems AS (“we”, “us”) and the organisation that opens an account or signs an order (“you”, “customer”). By using Orbifs you agree to them.

Definitions

• Service — the Orbifs virtual project drive and related apps and admin tools.
• Project files — the data you store in the service.
• Plan — the committed capacity and seats you subscribe to.

The service & plans

We provide the service on the plan you choose. Plans, capacity, seats and add-ons are described on our pricing page. Beta features are labelled as such and may be governed by additional beta terms.

Account & acceptable use

You’re responsible for your account, your users, and keeping credentials secure. Our acceptable-use rules are simple:

• No illegal content, and no infringement of others’ rights.
• No malware, attacks, or attempts to breach security.
• No use that endangers the integrity of the service or other customers.

Breaching these rules can lead to suspension or termination under this agreement.

Your data & ownership

You own your files. We claim no ownership of your project data. We process it to provide the service and under your instructions, as set out in the DPA. You can export your data; on termination we return or delete it per the DPA.

Availability & support

We aim to keep the service available and maintained, with planned maintenance announced in advance where practical. Support is by email at support@orbifs.eu; Business and Enterprise plans include priority support. Specific availability targets are published in our service materials as they are finalised.

Fees, billing & renewal

• Fees are as set out for your plan, excluding VAT, which is added where applicable.
• Annual is the default term; monthly billing carries a premium.
• Plans renew unless cancelled before the renewal date. You can cancel from the admin console or by contacting us.

Free pilot terms

A pilot lets you evaluate Orbifs on one project at no charge. If your team doesn’t prefer it over your current tools, you don’t pay. Pilots may be time- and capacity-limited and are provided “as is” for evaluation.

Suspension & termination

Either party may terminate per the agreement. We may suspend access for serious breach, security risk, or non-payment, with notice where practical. We’ll always give you a route to retrieve your data.

Warranties & disclaimers

We provide the service with reasonable skill and care. Except as expressly stated, the service is provided without further warranties to the extent the law allows. We don’t warrant the service will be uninterrupted or error-free.

Liability

Neither party excludes liability that cannot be excluded by law. Subject to that, our aggregate liability is limited as set out in the signed agreement, and neither party is liable for indirect or consequential loss.

Governing law & jurisdiction

These terms are governed by the laws of Norway, within the EEA framework, and disputes are subject to the courts of Oslo, Norway, unless your signed agreement states otherwise.

Changes

We may update these terms; material changes are notified to account holders and reflected in the version line above.